FAQ

*Can I make a provisional   booking?
Yes, you can when it concerns one specific house for a fixed period. Just mention 'Provisional booking' below 'Comments' on the application form. We should hear from the owner within 48 hours if he agrees to this. We'll inform you of his decision by e-mail. You'll then have up to 3 days to confirm and finalise your booking.
*Are there any additional cost?
Our prices are usually ‘all inclusive’. Other than the rental price that is stated on our website, you only pay an additional €25 for booking fees (and if applicable, additional cost for insurance coverage of cancellation and accidental damage to the rental). In some cases there’ll be an extra charge for e.g. the use of air condition etc. This should always be mentioned on the site at the description of the house and will have to be paid on location (like the damage deposit). The use of bed linen, bath towels and tea towels is inclusive; as is the use of water, gas and electric, unless mentioned otherwise in the description on the website. For the use of wood/logs for the open fireplace and/or wood burning stove you’d usually be required to pay a certain fee to the owner or his/her contact (depending on your actual use).
*Which are the standard check-in   and departure dates?
Unless stated differently, bookings are made from Saturday to Saturday. In agreement with the owner, the dates could vary, in which case we’ll inform you a.s.a.p.
*Which are the procedures after   booking?
Upon receiving your booking form you’ll automatically receive confirmation ofreceipt of your application from us. As soon as this is confirmed by the owner, you'll be receiving our formal confirmation of your booking with the invoice by mail. Upon receipt of your payment, we’ll send you the voucher with all further information.
*How is the seasonal division?
Answer: with each house the seasonal division and related prices are displayed. Unless stated otherwise in the house description, the seasonal division for 2012 is as follows:
High-season:
July 1 - September 1
Mid-season:
April 1 - July 1
September 1 - November 1
December 18 - January 5, 2013
Low-season:
All remaining weeks

Assistance with booking

info@azucasa.com
tel: 00 31 24 6844350
Hertz Booking.com Cleanbits

Bananas, Spain

foto Bananas

Casa Alegria, Spain

foto Casa Alegria

Casa Alpaca Pequeña, Spain

foto Casa Alpaca Pequeña

Main tenant

Insurance

We advise you to arrange insurance coverage for cancellation through Azucasa at the Europeesche Verzekeringen, a well-established and leading insurance company in the travel industry.

Insurance Company: Terms and Conditions

Cancellation insurance


Cost: 6% of the rental amount + € 3,50 policy fee + 9,7% insurance tax on the premium and the policy fee.

Accidental damage to the holiday premises (compulsory)

Cost: 1,5% of the rental amount + € 3,50 policy fee + 9,7% insurance tax on the premium and the policy fee. The value of the policy is € 2.500

* If you choose for both insurances, the policy cost will only be applied once.

QUESTIONS / COMMENTS